Property Manager

Venice Community Housing (VCH) supports and builds equitable and inclusive communities by providing affordable housing with supportive services, education, employment programs, and public policy advocacy that advances racial and economic justice. VCH is a community-based nonprofit organization engaged in a variety of housing and community development programs. VCH owns and manages 346 units of affordable and supportive housing, as well as 28 units of interim housing, and is in a period of growth with an additional 400 units in predevelopment and/or construction stages.

The Property Manager will be responsible for the on-site management of 44 total units, split between two properties: Washington Courts (30 units) and Navy Blue Apartments (14 units). The Property Manager will be responsible for all building management functions, tenant relationships and correspondence, integrated work with a social services team, and other functions to ensure provision of high-quality affordable and permanent supportive housing that meets all legal and regulatory standards. This position will report directly to the Regional Property Manager.

Responsibilities include, but are not limited to:  

• Perform lease-up/lease-out to new tenants, including all needed documentation.
• Rent collection, including follow-up with tenants’ payment plans, sending three-day notices to pay or quit, and entering rents into property management software.
• Perform regular site work/visits at each assigned property including, but not limited to, collecting and monitoring work orders, tenant communications, general site cleaning, and monthly tenant meetings.
• Daily buildings and grounds inspections to maintain curb appeal and resident safety.
• Report all issues concerning resident health and safety, maintenance or other areas of concern to appropriate managers within the Property Management Department on a daily basis.
• Represent VCH and interact with tenants with the intent of solving problems, enforcing house rules, lease provisions, and parking rules.
• Performing evictions as approved by the Director of Property Management.
• Coordinate with VCH Policy and Programs Department regarding social service needs of tenants, including participation in relevant integrated property management-social service meetings.
• Facilitate and complete annual re-certifications including sending notification letters, collecting documents and processing verification forms.
• Review AMI rent compliance at recertification.
• Ensure compliance with Section 8 inspections and other regulatory inspections.
• Coordinate work orders and other needed maintenance repairs with Maintenance staff.
• Work with the funders and regulatory agencies on rent and tenant issues in relevant units.
• Furnish monthly or as needed reports to Director of Property Management.
• Communicate unresolved issues to Director of Property Management and implement identified resolution(s).
• Periodic staffing of VCH’s 24-hour emergency phone line.
• Other duties as assigned or required.

QUALIFICATIONS

• Minimum of two years of experience in in property management in the affordable housing arena with Tax Credit properties or HUD subsidized housing.
• Understanding of the Housing First model for chronically homeless people with disabilities.
• Must be organized and detail-oriented; have the ability to juggle priorities, work independently, have problem-solving skills, good listener, and excellent people skills. 
• Candidate must be proficient in Word, Excel, Outlook, and database software; knowledge of Real Page a plus.
• Bilingual Spanish/English a plus.  
• Must pass criminal background checks.
• Valid California driver’s license and automobile insurance and/or have access to reliable transportation in order to travel between properties, to off-site properties, meetings, trainings, and events.
• Ability to communicate through print: emails and letters.
• Ability to work independently.

SALARY

Salary ranges from $42,000 – $45,000. This is a full-time non-exempt position. Benefits include a rent-free one-bedroom unit near Venice Beach (at Navy Blue Apartments), medical, dental and life insurance, long-term disability, optional Aflac insurance, 403 (b) retirement plan, professional development budget, vacation and sick time, personal days, and 15 paid holidays.

PHYSICAL REQUIREMENTS

Job frequently requires sitting for extended periods of time entering data into a computer and handling objects with hands. Job occasionally requires standing, walking, reaching, talking, driving, hearing, and lifting up to 25 pounds. Occasionally ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Required to have visual acuity to perform the following tasks: operate a motor vehicle, view a computer terminal, see information in print and/or electronically, reading, and writing.